AMMEX Return Policy Buyer seeking to return merchandise must call seller’s customer service department at 1-800-274-7354 to secure a Return Authorization Number. No returns shall be accepted without an Ammex Return Authorization Number. Returns without prior approval of Customer Service will be refused and no credit shall be given. Returns are subject to a restocking fee except for shipping error or defective merchandise. Returns on invoice to 90 days: (a) Returns due to shipping error or defective merchandise: All defective merchandise must be returned to the Tukwila, Washington warehouse. The Buyer will receive a full refund (including applicable freight) provided the Merchandise is returned to the Seller within 90 days of original ship date; (b) New Customer trying new merchandise: Seller’s new customers may return unopened merchandise within 90 days of their first order. Buyer is responsible for all return shipping charges and a 30% restocking fee will be applied. No credit shall be given for opened, partially used or damaged merchandise. Returns 90 to 180 days of invoice: No returns are accepted on Medical Exam Grade gloves past 90 days. On other merchandise, Buyer is responsible for all return shipping charges and a 50% restocking fee will be applied. Returns after 181 days of invoice: No returns will be accepted after 181 days on medical gloves, industrial gloves, or any other merchandise. |
